TERMS AND CONDITIONS

1. General

These terms and conditions of sale (these “Terms and Conditions”) apply to all products and services provided by the website www.laserfanatics.com , including without limitation lasers, laser-based systems, accessories, spares and other related products (collectively “Laser Products”) sold by Laser Fanatics Inc. ("Seller"), except as otherwise specifically provided in a document signed by the Seller. Seller's quotations, together with these Terms and Conditions and any other documents expressly incorporated into a quotation, are referred to herein, and upon acceptance by the BUYER constitute the "Contract".

The BUYER is any person or company who buys or agrees to buy goods or services from LASER FANATICS. By purchasing or using the products or services offered by LASER FANATICS, the BUYER indicates that they are at least 18 years of age and understand that they are fully responsible for the safe application and use of these products and/or services and agree to such by completing the sales process and/or using the products or services offered by LASER FANATICS or any of its subsidiaries or affiliates. The BUYER, as the importer, is also responsible for abiding by the import regulations of the country into which the products are being shipped. LASER FANATICS does not maintain up to date records of all import regulations and cannot be held responsible for any consequences resulting from shipping products outside of China.

From time-to-time, LASER FANATICS may contact existing BUYERs with promotional emails or newsletters featuring new product releases, sales, discounts, etc. If the BUYER completes a purchase through the website, the BUYER’s email address will be added to LASER FANATICS’ distribution list. If the BUYER do not want to receive such messages, please send an email to support@laserfanatics.com with the word "REMOVE" in the subject line (or use the contact form on the website) and we will make sure that all information concerned are permanently removed from the distribution list. LASER FANATICS never share the BUYER’s contact information with anyone, and it is not our intention to send unsolicited email.

2. Prices

All prices listed on the website, unless otherwise stated are final prices. However, the BUYER is to check local tax rates before ordering, some Government may impose taxes and/or duties on the import. Such fees are not LASER FANATICS’s obligation, and thus the BUYER shall take full responsibility.

The BUYER provides LASER FANATICS with details of design specification and quantities of goods required. LASER FANATICS reserves the right to amend prices and estimated delivery dates in respect of any change to such information supplied by the BUYER or in respect of any delay caused by the failure of the BUYER to give LASER FANATICS adequate information or instruction.

3. Delivery and Risk

Delivery dates quoted by LASER FANATICS are best estimates only and in regard to any such dates time shall not be of the essence. Late delivery does not entitle the BUYER to cancel his/her order or any part of it, however, LASER FANATICS will assist the BUYER to urge the carrier provide such late delivery has been notified to LASER FANATICS in written emails by the BUYER.

Unless otherwise agreed delivery will be at LASER FANATICS's point of supply and goods will be packed to LASER FANATICS normal specification in non-returnable packaging and carriage will be arranged at the expense of the BUYER.

LASER FANATICS will not be responsible for any claims for damage in transit or shortage of delivery unless notice in written is given to the carrier concerned and a separate complete claim is sent to LASER FANATICS within 5 days of receipt of the goods.  

Please notice that the website may not reflect actual stock levels, some items are in-stock, and others need to be built per-order. Such information is usually reflected at "Tech Info" -"Product Handling Time" at each product page. If no inquiry is made regarding to the shipping time, LASER FANATICS will ship the product as soon as possible. If item is not in stock, preparation lead time is usually between 3 days to within one week, some items may require a longer lead time for production. LASER FANATICS will make sure the BUYER receives an email notice on the product E.A.T. (Estimated Available Time) within a week.

4. Defects

LASER FANATICS will not be liable in respect of any claim by the BUYER that goods are defective or do not conform to the contract specification unless the BUYER notifies LASER FANATICS in writing of such claim within 15 days of the date of receiving the goods. Further, the said goods must be either returned to LASER FANATICS or retained and available for LASER FANATICS to inspect within a reasonable time after notification to LASER FANATICS.

5. Payment

LASER FANATICS accepts only Paypal payment at the moment. All payments will be due 30 days from the date of purchase. If the BUYER has failed to meet LASER FANATICS's payment terms, LASER FANATICS may delay delivery or cancel the order and / or other orders received by the BUYER.

6. Cancellation

 

By providing an advanced written notice, customer may cancel an order at full refund prior to the shipment is made by LASER FANATICS. However, this policy exempts any Laser Product (Laser Pointers or Laser Lightnings) power at 500mW and above, Laser Fanatics would normally need 3-7 days to prepare. If such cancellation happens during the preparation time, that Customer will be responsible for a cancellation charge of 20% of the price of the canceled Laser Product, plus the amount of all direct and indirect costs incurred by Laser Fanatics with respect to the canceled order, including without limitation those incurred after receipt of any written cancellation notice.


7. Warranty and Liability

LASER FANATICS warrants to the original purchaser that products will be free from defects in materials and workmanship for the stated warranty period of each product on the website. If a defect in workmanship or materials is found in a product that has been properly used and maintained as per instructions included with the product, and such product has been returned to LASER FANATICS within such warranty period, the product will be repaired or exchanged by LASER FANATICS and returned to the shipping address indicated on the original purchase, free of charge. Please note that the BUYER is responsible for shipping costs of shipping the product back to LASER FANATICS.

This warranty is void and LASER FANATICS is not responsible for any costs of repair or replacement of any products which have been subjected to misuse, abuse, improper application, improper installation, accident or modification of any kind, or for any product which has been repaired or altered by any party other than LASER FANATICS.


8. Duty of Secrecy

The BUYER’s basic personal data is necessary and will be required to process any further orders, such digitally recorded data will be used exclusively for LASER FANATICS’s internal use only, e.g. for shipping or statistic action. It will not be made available to any third party. In case of a withdrawal request of the personal data recording from the BUYER, LASER FANATICS is to immediately delete all personal data recorded about the BUYER.


9. Force Majeure

LASER FANATICS shall have no liability in respect of any delay in delivering or performing any obligations to the BUYER due to any cause of whatever nature outside the reasonable control of LASER FANATICS or LASER FANATICS's suppliers. In such event LASER FANATICS may without liability cancel or vary the terms of the agreement including extending the time for performing it the BUYER shall take and pay for such part of the goods as LASER FANATICS shall be able to deliver.

10. Severance

If at any time one or more of these conditions becomes invalid illegal or unenforceable in respect of any law such terms shall be deemed to be severed from the contract and the validity and enforceability of the remaining provisions shall not be affected or impaired.

11. Limitation of Liability

LASER FANATICS or any of its subsidiaries or affiliates will not be liable for any errors, defects or omissions in the design of any product sold hereunder, irrespective of whether such errors, defects, or omissions in design result from acts of omissions of LASER FANATICS or the BUYER or of some other third party.

LASER FANATICS or any of its subsidiaries or affiliates will not be liable for any loss, damage, cost or expense, including without limitation any incidental or consequential damages of any kind, including those arising from personal injury, property damage or lost profits, whether based upon breach of warranty or contract, negligence or strict product or other tort liability, arising directly or indirectly in connection with the design, manufacture, sale, sue or repair of the products (either separately or in combination with any other product or material) or from any other cause, other than for the cost of replacement of the product as provided in the limited product warranty above. In no event will LASER FANATICS be liable to the BUYER for more than the purchase price of the product sold here under.

To the extent that any sales person has made any oral statements to the BUYER about the product, such statements are not warranties, should not be relied on by the BUYER, and are not part of the contract of sale. The limited product warranty above is the only warranty provided to the BUYER.


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